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Recent awards recognize customer-centric innovations at OneAmerica Financial®

INDIANAPOLIS, June 18, 2025

OneAmerica Financial® is the recipient of two recent industry awards for technology innovations, both underscoring a commitment to growth and overall improved customer outcomes. The awards stem from the launch of OneAmerica Flex Underwriting (Flex), which has significantly improved approval times for life insurance applications.

Since launching in April 2024, Flex has increased efficiency in the life insurance application and approval process for OneAmerica Financial, decreasing the average time from submission to decision by 40%. Thanks to smart automation and straight-through processing, some applications take minutes to get an approval. This frees up time for underwriters to focus on more complex cases, thus reducing wait times on all applications.

 

The awards, handed out by two technology industry leaders, recognize the enterprise’s commitment to innovations that best serve the needs of distribution partners and customers.

 

“We’re very proud of the success we’ve seen with Flex already and we are continuing to build off of that momentum,” said Bud Graessle, senior vice president of ILFS Financial Performance. “This type of innovation really is at the heart of our mission to provide great products and great experiences to our advisors and customers.”

 

Last month, iPipeline presented OneAmerica Financial with its Excellence Award. A prize that honors organizations that redefine processes, spark innovation, and boldly lead the industry into the future through transformation.

 

Sapiens Technology also recently honored OneAmerica Financial with the “Experience Innovator of the Year” Award during its 2024 North American Customer Summit.

 

These two recognitions underscore a continued to push to make life insurance easier to understand and less intimidating. Recent surveys have shown consumers understand the importance of life insurance products but the act of finding the right coverage and understanding it can be overwhelming. Innovative solutions, like Flex, that make things simpler and quicker, lead to better outcomes for everyone.

 

OneAmerica Financial worked with Sapiens International on the Flex project, along with iPipeline and Swiss Re.

 

 

About OneAmerica Financial®

OneAmerica Financial® is a national financial services organization helping people build greater certainty for better moments, every day. The companies of OneAmerica Financial have been advancing financial security for almost 150 years, supporting millions of customers with solutions across life insurance, retirement, employee benefits and long-term care. As a people-first mutual organization, OneAmerica Financial prioritizes customers’ interests and maintains a long-term focus on both value and financial stability. For more information visit OneAmerica.com.

 

OneAmerica Financial is the marketing name for the companies of OneAmerica Financial.

 

Sapiens International, iPipeline and Swiss Re are not affiliates of the companies of OneAmerica Financial.

 

 

 

Media Contact:

Zach Osowski

Public Relations Manager

Zach.Osowski@oneamerica.com