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If you have a question about your OneAmerica Financial®, including the companies of AUL, State Life, PML or Golden Rule, policy or plan, please see the options below.
To allow us to assist you more efficiently, please have your policy or plan number available. This information can be found on your annual statement or in your policy contract or by logging into your account at the link above.
For specific policy-related questions, we can help you more effectively if you have your policy number available.
If your policy number starts with a
“10” or “0”
please call
800-437-4692
“5” or “L”
please call
800-428-2316
For all other policy numbers, please call 800-537-6442.
Please call 800-553-5318 if you have policy questions.
If you’re a broker we can answer registration and commission questions as well.
If you have specific questions about your account, we’re here to help.
If your policy number starts with a
If you need help with a claim, please click the button below to be taken to our claims section.
Need to check on an employer-sponsored group disability or life claim?
We're here to help
If you're a customer in an area impacted by recent severe weather, our Customer Experience representatives are here to help as you recover from these devastating events.
Are you a Financial Professional looking for an internal contact, click here
The companies of OneAmerica Financial have appointed general agencies across the country to give you local, personalized support. Click on the icon closest to you to learn more and start the conversation. If you don’t see your state or region represented, call us at 877-999-9883, option 2 or email oasalesdesk@oneamerica.com.
Or select a state
If you are a financial professional specializing in retirement services and looking to work with the companies of OneAmerica Financial or to learn more about our retirement services offerings, please contact the OneAmerica Financial representative in your area or our Retirement Services Internal Sales Desk at 866-313-7355.
Are you an employer or employee with a retirement plan through the companies of OneAmerica Financial? Please visit Get help for your existing account section located above.
One American Square P.O.
Box 368
Indianapolis, IN 46206-0368
American United Life Insurance Company®
P.O. Box 6123
Indianapolis, IN 46206-6123
ATTN: Individual Claims
P.O. Box 6008
Indianapolis, IN 46206-6008
P.O. Box 1984
Indianapolis, IN 46206-1984
